Welcome to The ThyroSynergy
FAQ Page

Welcome to the ThyroSynergy® frequently asked questions (FAQ) page. Please browse through this list of questions to find answers to your questions.


SUPPLEMENT FACTS

Q. What are the active ingredients of ThyroSynergy®?
ThyroSynergy® is a top Aussie thyroid health formula. It features Bladderwrack (Fucus vesiculosus), a traditional source of iodine PLUS key nutrients zinc, selenium and high potency B vitamins.

You can view the complete ingredient list on the Supplement Facts page.

Q. How does ThyroSynergy® support thyroid health?
Bladderwrack (Fucus vesiculosus) is traditionally used to help maintain healthy thyroid function. In addition, Bladderwrack is a natural source of iodine. This trace mineral is an essential component of the thyroid hormones thyroxine (T4) and triiodothyronine (T3).

ThyroSynergy® features key minerals zinc and selenium to assist healthy thyroid activity. ThyroSynergy® contains 125 micrograms of selenium which is the equivalent of 50 micrograms of selenium and 50mg of zinc amino acid chelate which is the equivalent of 10mg of zinc.

ThyroSynergy® also features seven B vitamins which may be beneficial during times of stress. ThyroSynergy® contains thiamine hydrochloride (B1), riboflavin (B2), nicotinamide (B3), pantothenic acid (B5), pyridoxal 5-phosphate (B6), cyanocobalamin (B12) and calcium folinate (folinic acid).

Q. Which country is the Bladderwrack sourced from?
The country of origin of the Bladderwrack (Fucus vesiculosus) ingredient is France. It is cultivated from the wild along the shores of southern France. The purity and potency of the Bladderwrack is continuously monitored during manufacturing. In addition, this ingredient complies with European Pharmacopeia (EP) quality control standards.

Q. What are the directions for use?
It is recommended that adults take 1 ThyroSynergy® capsule twice daily with food or as directed by your healthcare practitioner. And of course you should always read the label and use only as directed.

Q. How many capsules are in each bottle?
Each bottle of ThyroSynergy® contains 60 vegetarian capsules. At the recommended intake one bottle is a 30 day supply.

Q. What is the expiry date of the current ThyroSynergy® stock?
The expiry date is 30 September 2017.

Q. Why have B vitamins been added to ThyroSynergy®?
During periods of stress there can be an increased demand for a range of nutrients, especially B vitamins. ThyroSynergy® contains high strength B vitamins which may be beneficial during times of stress.

Q. Are these thyroid health capsules suitable for those with hypothyroidism?
If you have a diagnosed thyroid disorder please consult your healthcare practitioner about taking ThyroSynergy®. Your healthcare practitioner is best suited to assess the suitability of ThyroSynergy®.

Q. Will ThyroSynergy® assist adrenal health?
ThyroSynergy® contains pantothenic acid (vitamin B5) which may assist adrenal hormone production during times of stress. The adrenal glands release adrenaline and other stress related hormones in response to mental and emotional tension.

Q. Why is pyridoxal 5-phosphate (P5P) different to standard forms of vitamin B6?
Most B complex nutritional supplements contain the standard form of vitamin B6 known as pyridoxine hydrochloride. In order for pyridoxine hydrochloride to be used by the body it must first be converted to pyridoxal 5-phosphate (P5P). P5P is the active form of B6. ThyroSynergy® features P5P along with other B group vitamins.

Q. Will ThyroSynergy® assist healthy mood?
ThyroSynergy® features 24.5mg of pyridoxal 5-phosphate (P5P), the active form of vitamin B6. Adequate B6 levels are important for the maintenance of healthy mood.

Q. Can ThyroSynergy® be used in pregnancy or breastfeeding?
Scientific studies have not been performed on ThyroSynergy® in pregnancy or breastfeeding. Please consult your healthcare practitioner if you have questions regarding the suitability of ThyroSynergy®.

Q. Can ThyroSynergy® help me lose weight?
For specific health advice regarding weight loss please consult your healthcare practitioner who can guide you on implementing a well balanced calorie controlled diet and appropriate exercise program.

Q. Can men take ThyroSynergy®?
Yes, this thyroid product was designed for both men and women.

Q. Can I take ThyroSynergy® in conjunction with my thyroid medication?
Sorry we are not able to provide individual health advice regarding the suitability of ThyroSynergy® with prescribed thyroid medication.

If you are currently taking a thyroid medication such as Oroxine or Armour we recommend you consult with your medical practitioner. They are best suited to make a decision regarding combined use.

It is important to note that ThyroSynergy® should not be considered a replacement for your prescribed thyroid medication.

Q. Does ThyroSynergy® contain animal glandular ingredients?
No, this specialty nutritional formula does not contain any animal glandular extracts.

Q. What is the difference between vegetarian and standard capsules?
Vegetarian capsules are made using plant cellulose material. These plant-derived capsules provide an alternative to animal gelatin capsules. The capsules used with ThyroSynergy® are starch-free, gluten-free, preservative-free and suitable for vegetarians.

Q. Is ThyroSynergy® approved for sale in Australia?
Yes. In Australia nutritional supplements are regulated as medicines by the Therapeutic Goods Administration (TGA), a division of the Australian Government Department of Health and Ageing. The TGA ensures nutritional supplements are of an acceptable standard.

The TGA maintains the Australian Register of Therapeutic Goods (ARTG). The lawful supply of any therapeutic health supplement in Australia requires that the product is included on the ARTG. ThyroSynergy® is listed on the ARTG. The listing number is AUST L 233899.

Q. Is ThyroSynergy® made in Australia?
Yes, it sure is!  This thyroid health product is sold exclusively in Australia by Wellness Coaching Pty Ltd, a 100% Australian owned company. The Managing Director is Louise O'Connor.

  • Always read the label, use only as directed.
  • If symptoms persist consult your healthcare practitioner.
  • Vitamin supplements should not replace a balanced diet.
  • This product contains selenium which is toxic in high doses. A daily dose of 150 micrograms for adults of selenium from dietary supplements should not be exceeded.


HOW TO ORDER

Q. How do I purchase ThyroSynergy®?
You can click here to order on the official ThyroSynergy® page. ThyroSynergy® is also available from health food stores, natural health clinics and selected pharmacies across Australia. 

Q. How are payments processed?
Payments are processed immediately by PayPal®, the fast and easy way to shop online using your debit card, credit card, bank account or PayPal® balance.

Q. When will I get my order?
We respond quickly to your order with orders normally sent the same day when they are received by 4pm Monday – Friday.

Q. How is my order sent?
Your order is sent with Australia Post using Parcel Post. This delivery service offers online tracking capabilities with Australia Post.

Q. Is payment via PayPal® secure?
PayPal® automatically encrypts all payment information to safeguard your personal and financial details. This means you can shop safely online. PayPal® does not share your personal information to third parties (including us).

Q. Do I need a PayPal® account to purchase ThyroSynergy®?
No, you don't need a PayPal® account to pay using your credit card or debit card.

Q. I just placed my order. Can I make changes to it?
If you need an address change or would like to cancel the order you should contact the ThyroSynergy® customer service team.


POSTAGE + HANDLING

Q. Is ThyroSynergy® sent to customers outside of Australia?
International orders are not normally accepted. Please contact the ThyroSynergy® customer service team for more information.

Q. How is my order sent?
Your order is sent with Australia Post using the Parcel Post service. This delivery option can be tracked online with Australia Post. At time of order please ensure your delivery address details are up to date. Incorrect information will cause a delay in processing your order.

Q. Can my order be sent to a post office box?
Yes, orders can be sent to a nominated post office box.

Q. How much do you charge for postage?
There is a low cost postage + handling fee of $4.95 for all orders. You usually get same day shipping when you order before 4pm Monday – Friday.


30 DAY MONEY BACK GUARANTEE

Q. What is your money back guarantee?
Wellness Coaching Pty Ltd are confident in the quality of their products and therefore offer a 30 Day Money Back Guarantee. You have a full 30 days to try ThyroSynergy® for yourself. If you are not absolutely delighted with your purchase you can request a prompt and courteous refund of your purchase. Please note: The $4.95 postage fee is not refunded.

Q. What are the terms of your 30 Day Money Back Guarantee?

  1. The 30 days is calculated from the date of purchase. 
  2. You must contact us for instructions before returning any orders. To request a refund please use our contact form.
  3. We refund the full purchase price less the cost of postage.
  4. The full purchase price less postage is refunded via PayPal®.
  5. We request that the goods are returned to us for inspection. This includes any capsules not used.
  6. All return postage costs are the responsibility of the customer.
  7. If you do request a refund all we ask is that you provide a short reason explaining your refund request. All feedback is important and your comments do help us improve our customer service standards.
  8. We will not give you a hard time or quibble with you if you decide to return your purchase.
  9. Product returns are to be sent to:

    Wellness Coaching Pty Ltd
    91 Commercial Road,
    Tenneriffe QLD 4005


MANUFACTURING

Q. What manufacturing benchmarks are used in manufacturing?
It is a requirement that Australian manufacturers of nutritional supplements comply with strict standards set by the Australian code of Good Manufacturing Practice (GMP). These standards provide a framework to ensure nutritional supplements are manufactured to a consistently high standard.

ThyroSynergy® is manufactured according to strict criteria set by GMP codes. This is your assurance ThyroSynergy® meets quality, safety and efficacy benchmarks.


STILL NEED HELP?

If you didn't find the answer to your question on our ThyroSynergy® FAQ page please contact me and I will reply promptly to your question.

Louise O'Connor
Director

Wellness Coaching Pty Ltd
ABN 43 103 474 639

91 Commercial Road,
Tenneriffe QLD 4005

T 07 3854 2316





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